Schneider Shrub and Tree Care Operations Manual TOC

 

Section 1: Introduction   (4 Pages)

 

Section 2: Sales  (16 Pages)

• Sales vs. Marketing

• Understand what is standing in your way

• Sales Process

• Questioning Pyramid

• Identifying the Right Client

• Building a Sales Target

• Building a Marketing Strategy

 

Section 3: Operations (19 Pages)

• The Schneider Shrub and Tree Care Mobile Office Assistant

• Your Office

• Ordering Supplies

• Financial Procedures

• Working under contractors such as landscapers

• Backing up your data

• Forms

 

Section 4: Servicing Clients (3 Pages)

• Appointments and Reminders

• What do you do when you get to the site

 

Section 5: Equipment and Vehicle Maintenance (4 Pages and Videos)

• Maintaining your Truck and Equipment

• Maintaining your Tools

 

Section 6: Supplies (2 Pages)

• Nutritional Supplies and Ordering

• Control Supplies and Ordering

• Storage and Handling

 

Section 7: Growing Your Business (3 Pages)

• Understanding your Business

  • Life of a Client

  • Adding more Clients

  • Adding more Services

• Growing Your Business

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